Documentation Reply To Reviews

Allows managing and responding to reviews, sending emails with replies. Additionally, we have implemented an email field to gather comprehensive information from customers and utilize an editor for convenient review editing. All these features are designed to ensure efficiency and simplicity in managing reviews and communication with customers.

Version: 4.0
Release: Updated

Information to users

Please carefully review this information before starting to use our products. We have endeavored to provide maximum compatibility and user convenience, but some aspects may require your attention and configuration. Do not hesitate to contact us with any questions or if you need assistance.

  • The modification has been tested on the standard Opencart template but may require adaptation for other templates.
  • During installation, additional fields are created in the database. We recommend creating a backup of your data before installation for data recovery if needed.

Try first installing «Localcopy OCMOD», and then attempt to install our modification again. This sequence may resolve potential conflicts and help you successfully implement our changes on your website.

Modification installer

The installation process of the modification consists of two steps:

  • ReplyToReviews_x_OpenCart_x.ocmod.zip - this archive contains the main functionality of the module and the modification;
  • ReplyToReviews_FrontEnd_Default_OpenCart_x.ocmod.zip - this archive contains a modification for connecting the template.

To install the modification, follow these steps:

  • Login to the Admin Panel and navigate to Menu -> Extensions -> Extension Installer;
  • Upload and install both archives;
  • After successful installation, you will receive a notification;
  • Go to Menu -> Extensions -> Modifications and click the «Refresh» button in the upper right corner;
  • After completing these steps, go to Menu -> Extensions -> Modules and install the module Reply To Reviews.

Modification configuration

Styling

Problems and solutions

If you have any questions or problems, we have collected in this section answers to frequently asked questions and solutions to the most common and common problems.

List of changes

  • v4.0

    Updating

    Changes:

  • v3.004.07.2018

    Latest Release

    Added:

    • Compatible with version 2.0.1.0 and above;
    • Modification divided into AdminPanel and StoreFront;
    • Customer notification about reply via email;
    • Enable/disable review moderation;
    • Added Email field;
    • Enable/disable mandatory email field;
    • Quick enable/disable comment from the list (Admin Panel);
    • WYSIWYG editor for editing reviews.

    Changed:

    • Optimized code for Opencart / Opencart.pro / ocStore builds;
    • Modification divided into AdminPanel and StoreFront;
    • Language localization moved to a separate file.
  • v2.127.08.2016

    Changed:

    • Fixed some bugs.
  • v2.003.08.2016

    Added:

    • Ukrainian language;
    • Ability to change the recall date.

    Changed:

    • Replaced the label «Administrator's Reply».
  • v1.009.08.2015

    Initial version.